Terms of Service

Last updated: 29 May 2026

Summary

Welcome to Housr. This summary highlights the most important parts of these Terms in plain English. Please read the full Terms - the summary doesn't replace them.

These Terms govern your use of the Housr app, the housr.com website, and every Housr portal you have access to.

If you're a student or parent, these Terms are the whole agreement between you and Housr for using the platform. If you're a UK student who signs up for Housr Bills, that's a separate paid contract. If you buy a ticket, the Housr Ticketing Customer Terms apply to that purchase.

If you're a Property Operator, Perk Partner, University Partner, or Event Organiser, these Terms govern your access to the platform. Your commercial relationship with Housr is set out in a separate Master Services Agreement (MSA). Where the MSA and these Terms conflict, the MSA wins for matters within its scope.

Depending on where you are, you contract with Housr Living Ltd (UK) or MyHousr Inc. (US).

You must be at least 13 to use the platform, and 18 to enter any paid or commercial contract.

We can change these Terms but we will give at least 30 days' notice of any material change.

1. Who we are and how to contact us

1.1 If you are accessing Housr from the United Kingdom, the Housr platform is operated by Housr Living Ltd ("Housr", "we", "us", "our"), a company registered in England and Wales with company number 13320192, with its registered office at 81 Fountain Street, Manchester, M2 2EE.

1.2 If you are accessing Housr from the United States, the platform is operated by MyHousr Inc. (also "Housr", "we", "us", "our"), a Delaware corporation with offices at 2125 Transformation Drive, Lincoln, NE 68508.

1.3 References in these Terms to "Housr" mean whichever of Housr Living Ltd or MyHousr Inc. you are contracting with, determined by your country of access and (for Partners) confirmed in your MSA.

1.4 You can contact us at support@housr.com or 0330 818 8674 (UK) / (402) 782-5353.

2. What these Terms cover

2.1 These Terms govern your access to and use of: (a) the Housr mobile application for iOS and Android (the "App"); (b) the Housr website at housr.com (the "Website"); and (c) every Housr portal that we make available to you, including the Property Operator portal, the Perk Partner portal, the University portal, the Event Organiser portal, and (in the United States only) the Parent portal (each a "Portal"). We also call all of these the "Platform".

2.2 Some features and services on the Platform are only available in some countries:

  • Housr Bills (the paid utilities service) is currently only available in the United Kingdom;

  • The Parent portal is currently only available in the United States;

  • The student rideshare matching feature is currently only available in some US locations;

  • Ticketing is available globally for students buying tickets; the Organiser-side Ticketing service (for student societies, promoters, and similar entities listing events) is currently only available in the United Kingdom.

2.3 Additional agreements. Some users have additional agreements with Housr that operate alongside these Terms. Where you have one of these additional agreements, these Terms continue to govern your use of the Platform; the additional agreement governs the substance of that particular relationship.

2.4 Order of precedence. If there is a conflict between these Terms and another document, the following order applies, with the higher document winning in respect of matters within its scope: (a) any signed Insertion Order, DPA, or other schedule executed under an MSA; (b) the body of the MSA itself; (c) the Housr Bills Terms or Housr Ticketing Customer Terms; (d) these Terms; (e) the Privacy Policy.

2.5 Third-party services. Some features of the Platform are provided by third parties. Your dealings with those third parties are governed by their own terms; we are not a party to those arrangements except as expressly set out in these Terms or an MSA.

3. Who can use the Platform

3.1 You may use the Platform as one of the following user types:

  • Student User — an individual aged 13 or over using the App or Website to search for housing, manage bills, access perks, buy and use event tickets, communicate with housemates or Property Operators, or use other student-facing features. Some features carry their own minimum age requirement.

  • Parent User (US only) — an individual aged 18 or over using the Parent portal to support a Student User who has linked their account (for example, viewing shared information about housing with the student's consent). The Parent portal is currently only available in the United States.

  • Property Operator User — an authorised representative of a Property Operator organisation that has signed a Property Operator Agreement with Housr, accessing the Property Operator portal to list properties, manage enquiries, and use other operator-facing features.

  • Perk Partner User — an authorised representative of a Perk Partner organisation that has signed Perk Partner Terms & Conditions with Housr, accessing the Perk Partner portal to offer and manage perks.

  • University User — an authorised representative of a University Partner that has signed Housr–University General Terms, accessing the University portal to manage student-facing services, analytics, or other partnership features. "Student" in the University MSA means the same as "Student User" in these Terms.

  • Event Organiser User (UK only) — an authorised representative of a student society, promoter, or similar UK entity that has accepted the Housr Ticketing Organiser Terms & Conditions, accessing the Event Organiser portal to list events, manage ticketing, and receive payouts. The Organiser-side Ticketing service is currently UK only; the student-side ticketing experience (buying and using tickets) is available globally.

3.2 You may not use the Platform if (a) you are under 13; (b) you are accessing a B2B Portal without authorisation from the relevant Partner organisation; (c) you are subject to applicable sanctions or are located in a jurisdiction subject to a comprehensive trade embargo; or (d) we have previously closed your account for breach of these Terms.

3.3 Student Users between 13 and 17 may use the Platform for browsing, group property search, in-app chat about housing, and viewing perks. They may not enter any paid or commercial contract until they are 18 (and Housr Bills, which is UK only, is in any event only available to those aged 18 or over).

3.4 Parent Users may only access information about a Student User where the Student User has expressly consented through the Platform. Linking and unlinking is controlled by the Student User, not the Parent User.

3.5 Partner Users (Property Operator, Perk Partner, University, and Event Organiser) confirm on registration that they are authorised by their organisation to bind it to the relevant MSA and to act for it on the Platform. Where multiple individuals from the same Partner organisation have accounts, the organisation is responsible for all of their conduct on the Platform.

4. Your account

4.1 To use most features of the Platform you must create an account. You must provide accurate, complete, and current information at registration and keep it up to date.

4.2 You are responsible for keeping your account credentials secure. Do not share your password and do not let anyone else use your account. Tell us as soon as possible at support@housr.com if you think someone else may have accessed your account. For Partner Users, your organisation is responsible for promptly disabling accounts of any individual who leaves the organisation or no longer needs access.

4.3 Each individual may hold only one Housr account per role. You may not impersonate anyone or register on behalf of someone who has not authorised you to do so.

4.4 You can close your account at any time from within the App or Portal, or by emailing support@housr.com. Closing your account does not end any separate contract you have with Housr, which must be ended in accordance with its own terms.

5. Acceptable use

5.1 You agree to use the Platform lawfully and in line with these Terms. You must not:

  • use the Platform for any unlawful, fraudulent, or harmful purpose;

  • post, send, or upload content that is defamatory, obscene, threatening, harassing, hateful, discriminatory, infringing, deceptive, or otherwise unlawful;

  • impersonate another person or misrepresent your affiliation with any person or organisation;

  • send unsolicited commercial messages, or use Platform messaging or chat features for marketing without our prior written consent;

  • post or list properties, perks, events, or other content that you are not authorised to offer;

  • scrape, copy, harvest, or systematically extract data from the Platform;

  • interfere with, disrupt, reverse-engineer, decompile, or attempt to gain unauthorised access to the Platform or any underlying systems, networks, or data;

  • upload viruses, malware, or any other harmful code;

  • use the Platform to facilitate any unlawful tenancy, subletting, discrimination in housing, or sale; or

  • use the Platform in any way that breaches any additional agreement that applies to you (for example, the Housr Bills Terms, the Housr Ticketing Customer Terms, or an MSA).

5.2 Feature-specific rules. Rideshare safety obligations are in clause 8.5. Ticketing rules — including the prohibition on using bots to exceed per-person purchase limits (a criminal offence under the Breaching of Limits on Ticket Sales Regulations 2018) and the restrictions on resale outside the Platform — are in the Housr Ticketing Customer Terms and the Housr Ticketing Acceptable Use Policy. You must comply with those rules when using the relevant features.

5.3 Enforcement. We may remove content, restrict Platform features, or suspend or close your account if we reasonably consider you have breached this clause. For serious or repeated breaches, see clause 15 (Suspension and termination).

5.4 Reporting. You can report another user or content via the in-app or in-Portal "Report" function, or by emailing support@housr.com. We aim to acknowledge reports within 2 working days.

6. Content you post

6.1 You keep ownership of anything you post or upload through the Platform ("Your Content") — for example, messages, profile information, property listings, perk descriptions, reviews, and analytics inputs.

6.2 By posting Your Content, you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display, distribute, and (where reasonably necessary) adapt Your Content for the purpose of operating, providing, marketing, and improving the Platform. For Partner Users, this licence extends to displaying your content (for example, property listings and perk offers) to other users of the Platform.

6.3 You confirm that Your Content is yours to share, that posting it does not breach anyone else's rights, and (for Partner Users) that you have all consents and authorisations needed for us to display it on the Platform.

6.4 The licence in clause 6.2 ends when you delete the content or close your account, except where (a) we need to keep a copy for legal compliance, safety, or to deal with a dispute; (b) the content has been shared with other users who retain their own copy in their account history (for example, chat messages); or (c) an MSA expressly provides otherwise.

6.5 User-to-user chat on the Platform is not monitored in real time. Use the report function (clause 5.3) for anything that concerns you. For chats between students and Property Operators, please remember that Property Operators are independent businesses (not Housr); any agreement you reach with them is between you and them.

7. Intellectual property in the Platform

7.1 The Platform itself — including the App, the Website, the Portals, the Housr name and logo, our designs, software, databases, and documentation — is owned by us or licensed to us. Nothing in these Terms transfers any ownership of those rights to you.

7.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for the purposes set out in these Terms and (for Partner Users) in your MSA. This licence ends when these Terms end or when your account is closed.

7.3 You must not use the Housr name, logo, or branding without our prior written consent, except where expressly permitted in your MSA (for Partner Users) or where you are simply describing your use of the Platform truthfully.

7.4 Availability. We aim to keep the Platform available and working well, but we don't guarantee uninterrupted availability. We may suspend, withdraw, or restrict any feature for operational, technical, legal, or safety reasons. Where reasonably possible we will give advance notice.

7.5 Updates. We may release updates to the App and other parts of the Platform. Some updates are required for the Platform to continue working safely or in compliance with law; you may need to install them to continue using the Platform.

7.6 Beta features. From time to time we may offer features identified as beta, pilot, preview, or evaluation. Beta features are provided "as is", may be modified or discontinued at any time, are not subject to any service-level commitment, and are excluded from any warranty we otherwise give. You use beta features at your own risk.

8. Student-facing features

8.1 Property search and bookings. The App lets you search properties, save favourites, share with housemates, book viewings, and chat with Property Operators. Property listings are posted by Property Operators and we do our best to make sure they are accurate, but the Property Operator is responsible for the accuracy of its own listings and for honouring any viewing or offer.

8.2 Group/roommate features. You can connect with other Student Users to search and apply as a group. Anything you share with your group (likes, comments, plans) is visible to the other members of that group.

8.3 Perks. The Perks marketplace shows offers, discounts, and rewards from Perk Partners. Perks are provided by the Perk Partner, not by Housr. If a Perk Partner does not honour an offer, please tell us; our liability for Perks is set out in clause 13.

8.4 Meter readings and bills management (UK only). If you are a UK Student User who is also a Housr Bills customer, the Platform lets you submit meter readings, view usage, and manage your bills account. The Housr Bills Terms govern the underlying service. Housr Bills is not currently available in the US.

8.5 Rideshare matching (US only).

In some US locations we offer a rideshare matching feature that connects students who need a ride with other verified students who are willing to drive. Housr operates this feature as a matching service only. We are not a transportation provider, taxi service, or transportation network company. We do not employ drivers, we do not own or operate vehicles, and we do not arrange transport contracts on behalf of any user.

Each ride is a private arrangement between the rider and the driver. Both users are responsible for holding all licences, registrations, and insurance required by law, complying with all traffic and safety laws, and for any payment arrangement they agree between themselves.

8.6 Ticketing (global).

The Platform lets Student Users browse, buy, and use tickets to events listed by Event Organisers. The ticket-purchase experience is available globally. Housr acts as agent for the Event Organiser in processing ticket sales and collecting payment; the contract for entry to the event is between you and the Event Organiser, not Housr.

Your purchase is governed by the Housr Ticketing Customer Terms & Conditions. Those terms set out the booking process, ticket delivery, transfer and resale rules, pricing and payment, your cancellation and refund rights, and the Event Organiser's obligations to you. You will be asked to accept those terms at checkout.

You must be at least 18 to buy a ticket. Some events may have other eligibility rules — these will be shown before you confirm your purchase.

Because event tickets are bookings for a specific date and time, they are exempt from the 14-day cooling-off right that normally applies to distance contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Your refund rights if an event is cancelled or materially changed are set out in the Ticketing Customer Terms.

If you have a complaint about an event, contact the Event Organiser first using the details in your booking confirmation. If the Organiser does not resolve your complaint within a reasonable time, you can escalate to Housr at support@housr.com.

9. Parent portal (US only)

9.1 The Parent portal is currently only available in the United States. It lets a Parent User support a Student User by viewing information the Student User has chosen to share. Examples may include housing search progress, viewing bookings, and Perks usage.

9.2 A Parent User can only see information about a Student User where the Student User has expressly linked their account and consented to share that information. The Student User can revoke this access at any time from within the App.

9.3 A Parent User is a separate consumer of the Platform and is bound by these Terms in their own right, even when acting in support of a Student User. The Parent portal does not grant any authority to enter into contracts on behalf of a Student User.

10. Partner portals

10.1 We make four B2B portals available on the Platform: the Property Operator portal, the Perk Partner portal, the University portal, and the Event Organiser portal. Each is available only to a Partner that has signed the relevant MSA with Housr, and only to individuals authorised by that Partner.

10.2 What each portal does. The Property Operator portal lets Property Operators list properties, manage enquiries, and access analytics. The Perk Partner portal lets Perk Partners publish offers and view performance. The University portal lets University Partners access partnership tools (co-branded housing, perks access, rideshare configuration where applicable, and analytics), typically via Single Sign-On. The Event Organiser portal lets Event Organisers list events, manage ticketing, and receive payouts; Housr acts as limited agent for the Event Organiser in processing sales.

10.3 Partner responsibilities. Each Partner is responsible for the accuracy, legality, and currency of the content it posts on the Platform; for compliance with all applicable laws (housing, advertising, equality, consumer protection, licensing, health and safety, alcohol, student privacy, and others as relevant to its activity); for non-discriminatory conduct toward students and applicants; and for honouring commitments made to users (listings, perks, events). Housr does not verify Partner content and is not the agent or principal of any Partner except where expressly stated (for example, as limited agent for Event Organisers in processing ticket sales).

10.4 Commercial terms in the MSA. Each MSA governs the commercial substance of the relationship — including fees, revenue share, payouts, chargebacks and reserves, term and renewal, exclusivity, KPIs and performance obligations, IP and trademark licences, data protection, indemnities, warranties, insurance, and the parties' liability allocation. These Terms govern only the Partner User's individual access to the Platform.

11. Fees and in-app purchases

11.1 Most Platform features are free for Student Users and Parent Users. Where a Student-facing or Parent-facing feature carries a fee — including ticket purchases and (in the UK) Housr Bills — we will tell you the fee in advance and obtain your express agreement before you are charged. Ticket prices are set by Event Organisers; any Housr booking fees and payment-processing charges are shown clearly before you confirm the purchase, as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. In-app purchases through the iOS App Store or Google Play are processed by Apple or Google under their own terms; refund requests for in-app purchases should first be made to Apple or Google.

11.2 Housr Bills fees (UK only) are governed by the Housr Bills Terms; ticket purchase fees and refund rights are governed by the Housr Ticketing Customer Terms.

11.3 Partner User fees are governed by the relevant MSA.

11.4 If you are a UK consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a 14-day right to cancel most paid distance contracts. This right does not apply to event tickets sold for a specific date or time (which are exempt under regulation 28(1)(h)), and may be lost in some other situations where digital content is supplied with your express agreement that the right will be lost. We will make any such loss of cancellation rights clear before you pay.

12. Privacy and data

12.1 We process personal data in line with our Privacy Policy at housr.com/privacy. The policy explains what data we collect, how we use it, who we share it with, and your rights.

12.2 For UK users, personal data is processed by Housr Living Ltd as controller (ICO registration ZB912670). For US users, personal data is processed by MyHousr Inc. as controller. UK users have rights under the UK GDPR and Data Protection Act 2018; US users have rights under applicable state privacy laws (including the CCPA/CPRA for California residents).

12.3 Where Housr processes personal data on behalf of a Partner, a Data Processing Agreement (DPA) forms part of the relevant MSA. Each DPA, where applicable, prevails over these Terms in respect of all personal-data processing matters within its scope.

13. Our liability to you

13.1 This clause sets out Housr's liability to you under these Terms. Where you also have separate agreement with us, liability under that contract is governed by that contract, not by this clause.

13.2 If you are a UK consumer (Student User or Parent User):

  • Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) breach of statutory rights under the Consumer Rights Act 2015 (including the right to services performed with reasonable care and skill); or (d) any other liability that cannot be excluded or limited under English law.

  • Subject to the above, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill. Loss is foreseeable if it is obvious it will happen or if, at the time we entered into the contract, both of us knew it might happen.

  • Subject to the above, our total liability to you under or in connection with these Terms in any 12-month period will not exceed £100 or the total amount you have paid us under these Terms in that period, whichever is greater.

  • We are not responsible for losses that are not foreseeable, for losses arising from your use of the Platform for business or commercial purposes, or for losses caused by something outside our reasonable control (clause 14).

13.3 If you are a US consumer (Student User or Parent User):

  • The Platform is provided "as is" and "as available". To the maximum extent permitted by applicable law, Housr disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Some states do not allow exclusion of implied warranties, so this disclaimer may not apply in full to you.

  • To the maximum extent permitted by applicable law, in no event will Housr be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits or revenues, arising out of or in connection with these Terms or your use of the Platform, even if Housr has been advised of the possibility of such damages.

  • Our total aggregate liability to you in connection with these Terms will not exceed US$100 or the total amount you have paid us under these Terms in the 12 months before the event giving rise to the claim, whichever is greater.

  • Some states do not allow limitations on certain damages, so the limits in this clause may not apply in full to you. Nothing in these Terms limits any liability that cannot be limited under applicable law.

13.4 For Partner Users (Property Operator, Perk Partner, and University Users):

  • Commercial liability between Housr and the Partner organisation is governed by the relevant MSA. Each MSA contains its own liability cap, indemnities, and exclusion of indirect or consequential damages. Where the MSA and this clause 13 conflict in respect of the commercial relationship, the MSA prevails.

  • This clause 13 governs Platform-access liability between Housr and the individual Partner User as a user of the Platform. Subject to non-excludable liabilities, that liability is limited to the greater of £100 / US$100 or the individual user's direct out-of-pocket loss.

  • Nothing in this clause 13 reduces any liability Housr has to a Partner under the relevant MSA.

14. Events outside our control

14.1 We are not liable for any failure to perform, or delay in performing, our obligations under these Terms that is caused by an event outside our reasonable control. Examples include power or internet outages, third-party platform outages, industrial action, fire, flood, severe weather, pandemic, war, and acts of government.

14.2 Where such an event affects the Platform, we will let you know as soon as reasonably possible and our obligations will be suspended for the duration of the event.

15. Suspension and termination

15.1 You may stop using the Platform and close your account at any time (see clause 4.4). If you close your account, these Terms end, except for clauses that by their nature should continue (such as clauses 6.2, 7, 12, 13, 18, and 19).

15.2 We may suspend your access to all or part of the Platform, restrict features, remove content, or close your account if:

  • you materially or repeatedly breach these Terms;

  • we reasonably believe your use of the Platform is fraudulent, unsafe, or unlawful, or risks the safety or rights of others;

  • for Partner Users, the relevant MSA has terminated or expired, the Insertion Order under which access was granted has terminated or expired, or the Partner organisation has lost authorisation to use the Portal;

  • for Event Organiser Users, the event or conduct breaches the Housr Ticketing Acceptable Use Policy (for example, listing a prohibited event, lacking venue authority, providing misleading information, or breaching the exclusive-platform obligation);

  • we are required to do so by law or by a regulator; or

  • your account has been inactive for more than 24 months (Student and Parent Users only).

15.3 Wherever reasonably possible we will give you advance notice and an opportunity to remedy the issue before suspending or closing your account. We will not give advance notice where giving notice would be unsafe, unlawful, or impractical (for example, where there is an immediate safety risk or where we must act without notice).

15.4 If your account is closed under clause 15.2 you may lose access to Your Content. Where you ask us in writing within 30 days of closure, we will provide a reasonable export of Your Content unless we are not legally permitted to do so.

15.5 Closing your account under this clause does not by itself end any Bills contract or MSA. Those contracts must be ended in accordance with their own terms.

16. Changes to these Terms

16.1 We may update these Terms from time to time, for example to reflect changes in law, in the Platform, or in our business. We will give at least 30 days' written notice of any material change, by in-Platform notification, by email, or both.

16.2 If you do not agree to a change, you can close your account before the change takes effect (see clause 4.4). If you continue to use the Platform after the change takes effect, you will be treated as having accepted the change.

16.3 Minor changes that do not affect your rights (for example, correcting typos, updating contact details, or improving clarity) may be made without notice. The current version date is shown at the top of these Terms.

16.4 Where a change to these Terms would conflict with the express terms of a Partner's MSA, the MSA prevails for matters within its scope. We will use reasonable efforts to give a Partner advance notice of any such change and to discuss in good faith if the Partner reasonably believes the change adversely affects the commercial deal.

17. Complaints

17.1 If you are unhappy with the Platform, please tell us. You can contact us at support@housr.com or 0330 818 8674 (UK) / (402) 782-5353. For complaints about a specific event, contact the Event Organiser first using the details in your booking confirmation; if the Organiser does not resolve your complaint within a reasonable time, escalate to Housr.

17.2 We aim to acknowledge complaints within 5 working days and resolve them within 8 weeks. If we have not resolved your complaint to your satisfaction within that time, or if we have told you there is no further action we can take, the following options may be available depending on the nature of your complaint:

  • UK consumers — Citizens Advice Consumer Service on 0808 223 1133 or citizensadvice.org.uk;

  • UK consumers with a complaint about Housr Bills (UK energy supply) — escalation to Energy Ombudsman Services after 8 weeks (see Bills Terms);

  • UK consumers — Online Dispute Resolution platform at ec.europa.eu/consumers/odr;

  • US consumers — your state Attorney General's office or local consumer-protection agency.

17.3 For Partner Users, complaints and dispute resolution are dealt with in accordance with the dispute-resolution clause of the relevant MSA, except where the issue relates purely to Platform access (in which case this clause 17 applies).

18. Governing law and jurisdiction

18.1 If you are a UK consumer, these Terms are governed by the laws of England and Wales. You and we both agree to the non-exclusive jurisdiction of the courts of England and Wales, but if you are resident in Scotland you may also bring proceedings in Scotland, and if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland.

18.2 If you are a US consumer (Student or Parent User), these Terms are governed by the laws of Delaware, without regard to its conflict-of-laws principles.

18.3 Nothing in clause 18.2 prevents a US consumer from bringing a claim in any small-claims court that has jurisdiction. Nothing in this clause 18 limits your statutory consumer rights.

18.4 For Partner Users, governing law and jurisdiction for the commercial relationship are set out in the relevant MSA: the Property Operator Agreement, Perk Partner Terms, and University General Terms are governed by Delaware law (US); the Housr Ticketing Organiser Terms (UK) and the Housr Bills Terms are governed by the laws of England and Wales. This clause 18 applies to disputes relating purely to Platform access between Housr and the individual Partner User.

18.5 For Ticketing purchases, the Housr Ticketing Customer Terms are governed by the laws of England and Wales (because tickets are sold through Housr Living Ltd as agent for the Event Organiser). This applies regardless of where the purchaser is located. A non-UK consumer who buys a ticket retains all mandatory consumer protections of their country of habitual residence.

19. App store terms

19.1 The App is made available through the Apple App Store and Google Play. Your use of the App is also subject to the applicable App Store's terms. If there is a conflict, those App Store terms prevail to the extent of the conflict, but only as between you and the App Store.

20. How to give notice

20.1 Any formal notice you give us under these Terms should be sent by email to support@housr.com and, where you ask for confirmation, by pre-paid post to Housr Living Ltd, 81 Fountain Street, Manchester, M2 2EE (UK) / 2125 Transformation Dr, Ste 1100, Lincoln, NE 68508 (US).

20.2 We will give you notice by email to the address registered to your account, by in-Platform notification, or both.

20.3 For Partner Users, notice provisions in the relevant MSA prevail for matters governed by that MSA.

21. Other important terms

21.1 Severability. If any provision of these Terms is unenforceable, the rest remain in force.

21.2 No waiver. A delay or failure by us to enforce these Terms is not a waiver of our rights.

21.3 Assignment. You may not transfer your rights or obligations under these Terms without our consent. We may transfer ours to another business that takes over the Platform if your rights are not adversely affected; we will tell you in advance.

21.4 Third parties. No-one other than you and Housr can enforce these Terms, except (a) Apple Inc. as third-party beneficiary in respect of clause 19.2, and (b) the Housr entity you are not contracting with (Housr Living Ltd or MyHousr Inc., as relevant).

21.5 Entire agreement. These Terms, together with the Privacy Policy and any other agreement with Housr that applies to you (see clauses 2.3 and 2.4), are the entire agreement between you and us. They replace any earlier version of these Terms and any previous Housr app or website terms of use.

21.6 Language. These Terms are in English; any translation is for convenience only.